Our Jewelry Repair Policy

At Susan Saffron Jewelry, we pride ourselves on quality craftsmanship and attention to detail. While fine jewelry is delicate and should be handled with care, we understand that wear and tear are inevitable.

Repair Services for Susan Saffron Jewelry

If your item was purchased from saffronjewelry.com or our Dallas store, please email info@saffronjewelry.com with the following:

• Order Number (if purchased online)
• Name
• Return Address
• Description of the Repair Issue
• Photos to assist in assessing the repair

Repairs may incur a fee based on the item’s condition and required work.

Repairs for Non-Susan Saffron Jewelry

For repairs on jewelry not purchased from our website or Dallas store, simply email info@saffronjewelry.com with details and clear photos. We will provide a quote and estimated repair time within 1–3 business days.

Trust Susan Saffron Jewelry for expert repair services in Dallas and beyond.