Our Jewelry Repair Policy

At Susan Saffron Fine Jewelry, we take pride in our quality craftsmanship and attention to detail. While fine jewelry is delicate and should be handled with care, we understand that wear and tear happens.

If you need a jewelry repair for an item purchased through saffronjewelry.com or our Dallas store, please email info@saffronjewelry.com with the following details:

• Order Number (if purchased online)
• Name
• Return Address
• Repair Issue
• Photos (to help assess the repair)

Need a repair for a piece not purchased from our website or Dallas store? No problem! Email info@saffronjewelry.com with details about the repair and attach clear photos. Our team will provide next steps within 1-3 business days. 

Please note, repairs start at $50.

For expert jewelry repair services in Dallas and beyond, trust Susan Saffron Fine Jewelry to restore your treasured pieces.